Refund / Cancellation Policy
Last updated: 1 August 2026
Due to the nature of digital products, SKINSIRE™ follows a strict refund policy.
01No Refund / Cancellation Policy
Once a digital product (video lectures or PPTs) is purchased and access is provided, no refunds or cancellations will be issued.
Once access to digital content is granted, no refunds, cancellations, or chargebacks will be entertained.
02Exceptions
Refunds may be considered only in the following specific cases:
Technical Issue
Payment was successful but access was not granted due to a technical issue.
Duplicate Payment
Duplicate payment was made for the same product.
03Subscription Cancellation
Monthly Plan
Monthly subscriptions are billed on a recurring basis. You can cancel your subscription at any time through your account settings or by contacting support.
- •Cancellations stop the next billing cycle; you will retain access until the end of your current paid period.
- •Partial-period refunds are not provided upon cancellation.
Annual Plan
Annual subscriptions renew automatically at the end of each billing cycle unless canceled before renewal. Access continues until the end of the paid period.
04Device Compatibility & Pre-Purchase Testing
Device Compatibility Notice
Our secure video player is not supported on Apple devices released in 2023 or earlier (including iPhone 15 & older, older iPads, and Intel-based Macs).
Please Check Compatibility Before Subscribing
Create a free account, search "Open Access" in the top search bar, and play any video in our free series to verify playback compatibility on your device prior to subscribing.
Apple Device Incompatibility Support Window
If you purchase a subscription and only have unsupported Apple devices, you must contact support via WhatsApp within 7 days of purchase.
Contact for Refund Queries
Email (Best for Documentation)
[email protected]WhatsApp (Quick Queries)
+91 9217565697